Dear,

I guess it's still a problem about Java installation. You can self-check through the 
following steps:

1. Ensure that the computer is equipped with java runtime environment
2. Ensure that the JRE environment variable has been added
3. Ensure that the JDK or JRE you installed is 64-bit, if not, you need to reinstall 
it.

If you still have this problem, you can leave your WeChat contact information and we 
will provide some help.

Best,

-Kaifei Wang